FAQ

How to place an order?

 

You can select the item of your choice on our online store by pressing add to basket then continue your selection thereafter. Then return to your basket using the icon at the top right of your screen. Click on view basket at the bottom of your list then proceed to payment with the payment button.

 

What payment methods do you accept?

 

We accept payments by PayPal, Mastercard and Visa.

 

The payments on your website are they secure?

 

Absolutely, David Henninger guarantees total security in your payments.

 

Can I get a refund?

 

You can refer to our refund policy which is attached to each article then to our general conditions of sale page by pressing CGV at the bottom of the page.

 

How long will it take to receive my order?

 

We ensure maximum deliveries within the following times:

  • Switzerland 5-10 days

  • Border countries 10-15 days

  • Rest of the world 15-25 days

 

Depending on the availability of products, these deadlines can be extended by 10 days

paiements sécurisés

Suisse / Switzerland

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2020 David Henninger. All Right Reserved. David Henninger® Freiburg, Switzerland